All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa and Mastercard.

Due to the nature of our products, they are not all readily available and some will need to be manufactured. Contact our sales team for an approximate lead time before placing your order.

If it is in stock we aim to dispatch your order with 2-3 working days where it is possible.

Shipping rates can vary between products as well as countries and regions. You can request a shipping quote before ordering via your basket, simply click 'request a quote' and we will get back to you as soon as possible.

Yes, we ship our products all over the globe.

When you place your order, our dispatch team receive a notification and they will quote you for the shipping. You will receive the payment link for this via email where you can choose if you are happy to proceed.

You can also request a shipping quote before ordering via the cart 'Request a quote' button or via email sales@newtoncomm.co.uk

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please contact us and provide images where possible so we can find a solution efficiently.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

All warranties are at the discretion of our sales team, where they deem it necessary, warranties can be honoured outside of the returns period.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

We can accept returns but you must discuss this with our sales team before sending it back to us.

The product must be in perfect condition for the return to be accepted unless discussed otherwise.

Yes, we offer refunds for the cost you paid on the product if your item is returned or deemed unfit for use.

All shipping costs are required to be covered by the customer, excluding warranties.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.